Communication Skills Training

Our Communication Skills Masterclass and Leadership Communication Skills courses can be delivered one-to-one or in small groups, either in-house or at our premises in London. To enquire about booking or to discuss tailoring a program to you needs, contact us.

Communication Skills Masterclass

Full Day or Half Day Workshop

Why take this course?  

Excellent communication skills are key to business success and essential for building long term credibility with colleagues, stakeholders and senior management. This communication skills training course will enable you to master the fundamentals of effective communication and develop better working relationships.

By the end of this course, you’ll have a greater awareness of your communication strengths and how to adapt your style to connect with those around you. You’ll have identified your personal roadblocks and developed strategies for positive self-management. And you’ll be able to communicate more clearly, concisely and convincingly.

How does it work?

Understanding your Style

  • Identifying your strengths and analysing your communication style
  • Understanding how your communication style impacts others
  • Adapting your approach to different situations and audiences

Building your Credibility 

  • Influencing strategies for different decision making types
  • Understanding status and knowing when to change it
  • Connecting with others and becoming a trusted advisor

Mastering your Message

  • Tailoring communication to your objective and audience
  • Structuring and delivering information clearly and coherently
  • Dealing with challenging questions and handling objections

Maximising your Impact

  • Understanding body language and non-verbal communication
  • Developing vocal authority through pace, resonance and inflection
  • Managing the pace of speech and using pauses effectively

 

Leadership Communication Skills

Full Day Workshop

Followed by 1:1 Coaching

Why take this course?  

In today’s rapidly changing business environment, senior executives need excellent communication skills to create a shared sense of vision, manage uncertainty and drive business results. Designed for established and emerging leaders, this course will give you the communication and influencing skills necessary to motivate your team, align your stakeholders and inspire exceptional performance.

By the end of the course, you’ll have developed your executive presence and learned strategies to build rapport. You’ll know how to structure a persuasive message and deliver difficult news sensitively. And you’ll have learned how to communicate in a way that inspires, motivates and influences.

How does it work?

Leveraging your Unique Style 

  • Understanding how your communication style impacts others
  • Adapting your approach to different situations and audiences
  • Building credibility by living your values and knowing your purpose

Developing your presence

  • Maximising executive presence through greater self-awareness 

  • Developing rapport building strategies and connecting with others
  • Maintaining focus and performing effectively under pressure

Mastering your Message

  • Crafting messages that motivate action and drive decision-making 

  • Using storytelling to develop more inspirational communication
  • Delivering difficult messages and changing negative perceptions 

  • Dealing with challenging questions and managing conflict

Maximising your Impact

  • Understanding body language and non-verbal communication
  • Developing vocal gravitas and a more convincing speaking style 

  • Understanding how to use the voice to impact and influence others 

  • Using vocal dynamics to hold attention and underline key points

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