2020 will be remembered for many things – not least the vast disruption to our working lives. Almost overnight, it seemed, business people and office workers collectively entered the realm of that previously relatively niche group: the home worker. Cue (initially at...
Tips for More Persuasive Communication The ability to persuade – to be able to sell an idea or win people over – is perhaps the single most important skill to give you the edge in the knowledge economy. As legendary investor Warren Buffet puts it: ‘You can have all...
Managing Your Nerves Before A Presentation If you have trouble managing your nerves before a presentation, you’re in great company. Legendary TED talker Brene Brown has admitted feeling nervous about public speaking, despite the fact she does it for a living....
Ten Tips For Giving A Successful Presentation Giving a successful presentation is not the same as giving a great speech. For some – those who envision a future basking in the glory of a standing ovation on the main stage at TED – that may seem a...
In a crisis, words matter. Over the past few months, leaders across the globe have had to communicate multiple, difficult messages on a daily basis to their citizens. Those who have been successful have kept in mind of the golden rule of crisis communication –...
Delivering Difficult News Without Making Matters Worse No one – or no one in their right mind, at least – looks forward to delivering bad news. Indeed, one of the most persistent problems faced by managers and even HR specialists (who are trained to deal with...
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