In a crisis, words matter. Over the past few months, leaders across the globe have had to communicate multiple, difficult messages on a daily basis to their citizens. Those who have been successful have kept in mind of the golden rule of crisis communication –...
Delivering Difficult News Without Making Matters Worse No one – or no one in their right mind, at least – looks forward to delivering bad news. Indeed, one of the most persistent problems faced by managers and even HR specialists (who are trained to deal with...
Tips for Effective Online Presentations Most people find giving presentations stressful enough, without the added complication of not being able to see the audience. But with the right tools and preparation, giving an effective online presentation is not as hard as it...
Executive Presence – The Myth and the Reality One of the most frequent requests I get from clients is for help developing their executive presence. Not presence, note, but executive presence. The kind that is – presumably – carried by a particular type of...
Presentation Skills Tips You Should Ignore The world is full of people giving advice, often on subjects in which they have no real expertise. I’ve taken to ‘collecting’ some of the more misleading, ill-informed and downright bizarre presentation skills tips I’ve come...
The Seven Habits of Highly Successful Speakers In every presentation skills workshop I run I ask my participants about their preparation methodology. How do they shape their story? What are the key questions they ask themselves before they start writing? How do...
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