As a voice and communication coach, much of my work focuses on preparing clients for formal presentations or keynotes. But the majority of business communication happens informally, in meetings and smaller group settings. Mastering the art of speaking clearly and...
2020 will be remembered for many things – not least the vast disruption to our working lives. Almost overnight, it seemed, business people and office workers collectively entered the realm of that previously relatively niche group: the home worker. Cue (initially at...
Tips for More Persuasive Communication The ability to persuade – to be able to sell an idea or win people over – is perhaps the single most important skill to give you the edge in the knowledge economy. As legendary investor Warren Buffet puts it: ‘You can have all...
Managing Your Nerves Before A Presentation If you have trouble managing your nerves before a presentation, you’re in great company. Legendary TED talker Brene Brown has admitted feeling nervous about public speaking, despite the fact she does it for a living....
In a crisis, words matter. Over the past few months, leaders across the globe have had to communicate multiple, difficult messages on a daily basis to their citizens. Those who have been successful have kept in mind of the golden rule of crisis communication –...
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